How does the purchase of the voucher on request work?

If you would like to purchase a voucher via our online store, select the relevant voucher and click on the "On request" button. Enter your details in the pop-up field and note your delivery and invoice address in the comments field. We will then send you the voucher together with the corresponding invoice, which you can pay by bank transfer within 8 days.

Weitere Fragen & Antworten

General information


  • How much time should I plan for a visit to Leica Welt?

    There is a lot to see in the World of Leica in the Leitz Park Wetzlar. You should plan a good two hours for a visit to the interactive Ernst Leitz Museum and exhibition. You can also spend a good two hours in the headquarters with a view of production and various exhibitions. With a stop at Café Leitz and a walk through the Leitz Park Forest, you can also spend half a day with us.

Leica Tours


  • Are the tours wheelchair accessible?

    All tours through the Leitz-Park and the World of Leica are generally wheelchair accessible. However, due to daily restrictions, we kindly ask for information at the time of reservation, whether you are an individual or a group, if you, for example, are using a wheelchair.

    Not wheelchair accessible are the tour from the Leitz-Park to the old town and the nature trail.

  • Can I bring my backpack/bag on the tour?

    Small bags and backpacks can be taken along without any issues. There are no restrictions regarding this for the tour from the Leitz-Park to the old town.

  • Can I purchase tickets on-site?

    You can purchase tickets for the museum on-site and without reservation. If you wish to join a tour spontaneously, you can also buy a ticket on-site. However, this is only possible if there are still available seats.

  • How long does my tour last?

    The duration of the tours varies. The tour through the World of Leica lasts approximately 60 minutes, and a nature trail tour lasts approximately 90 minutes.

    As the tour from the Leitz-Park to the old town is self-guided, the duration depends entirely on you. However, please allow at least 40 minutes, as the walking distance is 4.5 kilometers.

  • Ich verspäte mich. Kann die Tour nach hinten verschoben werden?

    Bitte haben Sie Verständnis dafür, dass es aufgrund der vielen angebotenen Führungen nicht möglich ist, eine Führung spontan nach hinten zu verschieben. Wenn sich eine Gruppe verspätet, so wird die Führungsdauer entsprechend gekürzt. Bei einer Verspätung von mehr als 20 Minuten behalten wir uns das Recht vor, die Führung kostenpflichtig entfallen zu lassen. Bei Einzelgästen einer Gruppenführung ist es uns leider nicht möglich, mit der ganzen Gruppe auf Sie zu warten oder die Führung später beginnen zu lassen.

  • In which languages are the tours offered?

    Our tours are offered as standard in German and English. If interested, there is also the possibility to take the tour in French.

  • Kann ich meine Tour stornieren?

    Touren können bis spätestens 48 Stunden vor Beginn der Tour kostenlos storniert werden. Die Stornierung muss schriftlich per E-Mail erfolgen. Bitte haben Sie Verständnis dafür, dass bereits bezahlte Touren nicht rückerstattet werden.

    Die Leica AG behält sich das Recht vor, Einschränkungen oder Stornierungen bereits gebuchter Führungen aus betrieblichen Gründen vorzunehmen. In diesem Fall wird Ihnen der Preis Ihrer Führung selbstverständlich zurückerstattet.

  • Which payment methods are accepted?

    You can pay for tickets in cash or by card at the museum's ticket counter.

  • Wo kann ich eine Tour buchen/reservieren?

    Touren durch die Leica Welt und das Ernst Leitz Museum: Fragen Sie Ihren gewünschten Termin per Mail an: leicatour@leica-camera.com

    Touren durch das Archiv und den Naturlehrpfad: Fragen Sie Ihren gewünschten Termin per Mail an: visitleitzpark@leica-camera.com

  • Wo und wann startet meine Tour?

    Unsere Führungen starten grundsätzlich am Treffpunkt vor dem Museum/Headquarter. Bitte seien Sie und Ihre Gruppe spätestens 5 min vor Beginn am Treffpunkt damit die Tour pünktlich starten kann.

Gastronomy


  • Wo kann ich im Leitz-Park etwas essen oder trinken?

    Café Leitz – In dem modernen Pavillon im Herzen des Leitz-Parks empfängt Sie das Café-Team mit vielen Kaffeespezialitäten, Süßspeisen, Torten, Kuchen und Gerichten aus einer kleinen Mittagskarte – und bietet einen Platz zum Entspannen und Genießen. Das Café Leitz ist Dienstag bis Sonntag von 11.30 bis 17.30 Uhr geöffnet.

    Restaurant – die Küche des Oskar's richtet sich regional, frisch und modern aus. Dazu gehört ein offenes Küchenkonzept mit Gerichten zum Teilen und Probieren. Das Restaurant hat von 17 bis 23 Uhr geöffnet. Einen Tisch können Sie hier reservieren.

    Casino - Direkt im Herzen des Leitz-Parks lädt das Casino schon morgens zu einem frisch zubereiteten Frühstück ein. Aber auch mittags tischt das Casino feinste Leckerbissen auf: Besucher können zwischen täglich wechselnden Menüs und Gerichten wählen. Die Öffnungszeiten sind Mo. - Fr. von 7:30 - 10:00 Uhr, Frühstück und Mo. - Fr. von 11:45 - 13:30 Uhr, Mittagessen.

Accessibility


Arrival


  • How do I reach the Leitz-Park via public transportation?

    From Wetzlar train station (RE and RB), ZOB (Central Bus Station):

    Take bus line 11 towards Gießen 'Johanneskirche.'

    11 stops, get off at 'Am Leitz-Park.'

    Approximate travel time: 15 minutes.

  • Where can I park my bike safely?

    You can park your bike anywhere on the premises. However, we recommend that you lock/lock up your bike securely and properly, as we accept no liability in the event of theft or similar.

  • Where can I park?

    Our visitor parking lot is located behind the main Leica building and is open day and night.

Orientation


  • Where can I find a map of the Leitz-Park?

    You can obtain a map of the Leitz-Park at the museum, the store, or at the registration desk in the main building. Alternatively, you can download the Leitz-Park app and use the digital map.

  • Where can I find an info point?

    For general information, please feel free to contact our reception staff at the Ernst Leitz Museum or at the registration desk in the main Leica building. You will also find a variety of information flyers about the World of Leica in the Leitz-Park.

  • Where can I find lockers? Is there a cloakroom?

    Lockers and a cloakroom are located in the entrance area of the Ernst Leitz Museum. Please ask the staff at reception for help.

  • Where can I find toilets?

    Toilets can be found in the Ernst Leitz Museum, the Leica Headquarters and Café Leitz.

Workshops and courses


  • Where can I find the current course offers?

    You can find the current range of courses offered by the Leica Academy here. Please note that there is a very high demand for the courses and workshops and that a course is often fully booked within a few days.

Vouchers and experience packages


  • How do I book an experience package?

    If you would like to book an experience package for a fixed date, select the desired package here. Use the "Book experience package" button and then enter your desired date, a few details about your visit and your address details. Following your booking, you will receive an invoice from us and a PayLink to pay it.

  • How do I redeem a voucher?

    To redeem a voucher for an experience package, please use our booking portal. Select the relevant package and click on the "Redeem voucher" button on the right-hand side. You will find the required voucher code on the back of your voucher.

    To redeem the vouchers for the leica tour, the museum tour or the smartphone workshop, search here and use the "Register now" button. Please let us know in the email that you have a voucher and we will be happy to book the date for you. Please also bring the voucher with you to your appointment and hand it in at the reception desk of the Ernst Leitz Museum.

  • How does the purchase of the voucher on request work?

    If you would like to purchase a voucher via our online store, select the relevant voucher and click on the "On request" button. Enter your details in the pop-up field and note your delivery and invoice address in the comments field. We will then send you the voucher together with the corresponding invoice, which you can pay by bank transfer within 8 days.

  • Kann ich einen Gutschein zu einem festen Datum verschenken?

    Bitte haben Sie Verständnis dafür, dass Sie bei einer Buchung eines Erlebnispakets keinen Gutschein mehr von uns erhalten und wir Ihnen mit dem Kauf eines Gutscheins keinen Termin reservieren können.

  • What is the difference between buying a voucher and booking an experience package?

    In addition to vouchers for our various tours and workshops, you can also purchase vouchers for our "A day in Leitz Park" and "A weekend in Leitz Park" experience packages. These vouchers are not tied to a specific date and can be redeemed by the recipient on a date of their choice, subject to availability.

    You can also book an experience package yourself on a fixed date. Following your booking, you will receive an invoice from us as well as a PayLink to pay it.

  • What vouchers are available in the World of Leica?

    Our gift vouchers give you the opportunity to give a special experience as a present. Vouchers for our experience packages "A day in Leitz Park" and "A weekend in Leitz Park" are currently available on request via our online store Museum Shop | Ernst-Leitz Museum (leica-camera.com).

    You can also purchase vouchers for the Leica Tour, the Museum Tour and the Smartphone Workshop at the cash desk of the Ernst Leitz Museum.